Privacy Policy

Privacy Policy for Da Process

Effective Date: August 6, 2024

1. Introduction

Welcome to Da Process (the “Website”), owned and operated by Da Process Solutions (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and make a purchase from our Website.

2. Data Controller

Da Process Solutions is the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our contact details are:

3. Information We Collect

We collect various types of information in connection with the services we provide, including:

3.1 Personal Data

When you visit our Website, register for an account, place an order, or contact us, we may collect the following personal data:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (such as credit card details)

3.2 Technical Data

We may also collect technical data about how you access and use our Website, such as:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access this Website

3.3 Usage Data

We may collect information about how you use our Website, products, and services, such as:

  • Purchase history
  • Preferences
  • Browsing activity

4. How We Use Your Information

We use the information we collect for various purposes, including:

4.1 To Provide and Manage Our Services

  • Processing your orders and managing your account.
  • Communicating with you about your orders, account, or any requests you have made.
  • Providing customer support.

4.2 To Improve Our Website and Services

  • Understanding how our Website is used to improve its functionality.
  • Personalizing your experience on our Website.
  • Analyzing trends and monitoring usage data to improve our products and services.

4.3 For Marketing Purposes

  • Sending you newsletters, promotions, and marketing materials that may interest you.
  • Informing you about new products, services, and offers.

4.4 To Comply with Legal Obligations

  • Fulfilling our legal obligations under applicable laws and regulations.
  • Responding to legal requests and preventing harm.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

6. Data Storage and Retention

We store your personal data securely and retain it only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information with third parties in the following circumstances:

7.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, such as payment processors, delivery services, and IT service providers.

7.2 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7.3 Business Transfers

If we are involved in a merger, acquisition,or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or use of your personal data.

8. Your Rights Under GDPR

As a data subject under the GDPR, you have specific rights regarding your personal data. These include:

8.1 Right to Access

You have the right to request access to the personal data we hold about you.

8.2 Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data.

8.3 Right to Erasure

You have the right to request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Right to Restrict Processing

You have the right to request the restriction of processing of your personal data in certain situations, such as when you contest the accuracy of the data.

8.5 Right to Data Portability

You have the right to request the transfer of your personal data to another data controller, where technically feasible.

8.6 Right to Object

You have the right to object to the processing of your personal data based on legitimate interests, direct marketing, and profiling.

8.7 Right to Withdraw Consent

If we process your personal data based on your consent, you have the right to withdraw your consent at any time.

8.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the GDPR.

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files that are placed on your device to collect standard Internet log information and visitor behavior information. This information is used to track visitor use of the Website and to compile statistical reports on Website activity. You can set your browser to not accept cookies, but some features of our Website may not function properly as a result.

10. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Da Process with your personal data.

This Privacy Policy was last updated on August 6, 2024.